Privacy Policy

Please read these Privacy Policy ("Policy") for the EmeraldPay website (https://emerald.cash) including any related subdomains, services, or applications ("Website", "Software" or collectively "Services") operated by EmeraldPay ("Company", "us", "we", or "our"). This Privacy Policy explains how we handle information that may be collected when you visit or use our Services.

Information We Collect

Information You Provide

No Current User Accounts: At this time, we do not require or collect personal information such as names, email addresses, or any account-related details.

Voluntary Communication: If you contact us (e.g., via email or support channels), we may receive certain personal information that you voluntarily provide, such as your name, email address, or phone number, depending on your chosen method of communication.

Information We Collect Automatically

Log Data: When you visit our Services, our servers may automatically record certain information, which may include your IP address, browser type, referring/exit pages, and timestamps. This information helps us diagnose problems, analyze trends, and administer our Services.

Cookies: We may use cookies or similar technologies to enhance user experience, store preferences, and understand how users interact with our Services. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of our Services may not function properly if you do so.

How We Use the Information

To Provide and Maintain Our Services: We use automatically-collected data (such as IP addresses) to operate our website, monitor system performance, and ensure the technical functionality of our Services.

To Improve Our Services: Information about user interactions and site usage helps us understand user needs and optimize the functionality and user experience of our Services.

To Communicate With You: If you initiate contact with us, we may use your provided contact information to respond to your inquiries, send you updates, or provide support.

Sharing and Disclosure of Information

Third-Party Service Providers: We may engage third-party companies or individuals to perform certain business-related functions on our behalf (e.g., hosting, analytics). These third parties may have access to limited personal information only as needed to perform their specific tasks and are contractually obligated not to disclose or use it for other purposes.

Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to Comply with a legal obligation, Protect and defend the rights or property of the Company, Prevent or investigate possible wrongdoing in connection with the Services, Protect the personal safety of users of the Services or the public, or Protect against legal liability.

Data Security

We implement reasonable security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of any information we collect. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security of your data.

International Data Transfers

Your information, including personal data (if any is collected in the future), may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside those regions, please note that we may transfer information, including personal data, to a jurisdiction that may not have the same data protection laws as your home jurisdiction. Your consent to this Privacy Policy followed by your submission of any information represents your agreement to that transfer.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you, such as the right to access, update, or delete that information. If, in the future, we collect personal information and you wish to exercise any rights you may have, please contact us (see Contact Us below). We will respond to all legitimate requests in accordance with applicable law.

Third-Party Links

Our Services may contain links to other websites or services operated by third parties. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.

Children’s Privacy

Our Services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that a child under 18 has provided personal information, we will take steps to remove such information and terminate the child’s account (if any).

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes to how we handle personal information, we will attempt to notify you by posting a prominent notice on our Services or by other means. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Mail: EmeraldPay, 86-90 Paul Street, London, England, EC2A 4NE